Shipping

GENERAL INFORMATION

After you place items in your cart you can easily calculate the shipping cost with our Shipping Calculator.

Expedited orders placed before 1:00 PM Eastern Time on normal business days usually ship the same day. We will call you if there is a problem.

All other orders placed before 10:00 AM Eastern Time on normal business days usually ship the same day.

All orders are sent insured with delivery confirmation.

Please CALL us at 410-990-0005 if you send us an email and don't receive a response from us. Years of experience has taught us that email does not always work (so many emails get blocked because of being tagged as spam and so many others that should be tagged as spam aren't). We would never intentionally ignore any email - especially one about a problem! You will be glad you called us!

PLEASE DOUBLE CHECK YOUR ADDRESS!
We need you to be careful to provide us with a valid address and will be able to accept your package in a timely manner after delivery. It's very rare but if an order gets returned to us because you gave us an undeliverable address or someone at your end sent it back we will unfortunately need to charge you to reship the item. It is recommended that you give us with a business shipping address if possible. We rarely see problems with business addresses. 

HOLIDAYS

We are closed on weekends, Black Friday, and U.S. government holidays:

• New Year's Day*
• Presidents' Day (Monday)
• Memorial Day (Monday)
• Independence Day*
• Labor Day (Monday)
• Thanksgiving Day
• Black Friday (day after Thanksgiving)
• Christmas Day*
• Day after Christmas

* Usually observed Monday if the holiday is on a weekend (but sometimes Friday).

Days we are open with possible modified shipping schedules due to holidays:

• Martin Luther King, Jr. Day
• Columbus Day
• Veterans Day
• Christmas Eve
• Day after Christmas
• New Year's Eve

U.S.A. SHIPPING

FAST

SPEEDY FLAT RATE SHIPPING (see delivery estimate chart below) -
Cost is $9.95 no matter how many items you order.
If you select this option we will ship your order via the carrier of our choice with delivery confirmation (usually USPS).

FASTER

UPS GROUND SHIPPING (see delivery estimate chart below) -
Cost is based on location and weight - and determined during checkout.
For best results use a business address.
Physical addresses only (no P.O. Boxes, APO/FPO, etc.).

FASTEST

UPS EXPEDITED SHIPPING (guaranteed delivery date - see chart below) -
Your order must be received by 1:00 PM Eastern Time on a normal business day to ship the same day - orders received after 1:00 PM Eastern Time will be shipped the next business day.
Cost is based on location and weight - and determined during checkout.
For best results use a business address.
We do not offer weekend delivery.
Physical addresses only (no P.O. Boxes, APO/FPO, etc.).

NOTE ABOUT SPECIAL ADDRESSES
(P.O. Boxes, APO/FPO, Outside the Continental U.S., etc.)

If you live outside the continental U.S. or do not have a physical address: UPS is not available for P.O. Boxes, APO/FPO addresses, or any location outside of the continental United States.