Shipping

GENERAL INFORMATION

After you place items in your cart you can easily calculate the shipping cost with our Shipping Calculator.

Expedited orders placed before 1:00 PM Eastern Time on normal business days usually ship the same day. We will call you if there is a problem.

All other orders placed before 10:00 AM Eastern Time on normal business days usually ship the same day.

All orders are sent insured with delivery confirmation.

Please CALL us at 410-990-0005 if you send us an email and don't receive a response from us. Years of experience has taught us that email does not always work (so many emails get blocked because of being tagged as spam and so many others that should be tagged as spam aren't). We would never intentionally ignore any email - especially one about a problem! You will be glad you called us!

PLEASE DOUBLE CHECK YOUR ADDRESS!
We need you to be careful to provide us with a valid address and will be able to accept your package in a timely manner after delivery. It's very rare but if an order gets returned to us because you gave us an undeliverable address or someone at your end sent it back we will unfortunately need to charge you to reship the item. It is recommended that you give us with a business shipping address if possible. We rarely see problems with business addresses. 

    HOLIDAYS

    We are closed on weekends, Black Friday, and 7 U.S. government holidays:

    • New Year's Day*
    • Presidents' Day (Monday)
    • Memorial Day (Monday)
    • Independence Day*
    • Labor Day (Monday)
    • Thanksgiving Day
    • Black Friday (day after Thanksgiving)
    • Christmas Day*

    * Usually observed Monday if the holiday is on a weekend (but sometimes Friday).

    Days we are open with possible modified shipping schedules due to holidays:

    (Note: 1-Day and 2-Day Expedited Orders placed before 12:00 PM Eastern Time on these days will be shipped the same day. Please call 410-990-0005 if you have questions.)

    • Martin Luther King, Jr. Day
    • Columbus Day
    • Veterans Day
    • Christmas Eve
    • New Year's Eve

    U.S.A. SHIPPING

    FAST

    SPEEDY FLAT RATE SHIPPING (see delivery estimate chart below) -
    Cost is $9.95 no matter how many items you order.
    If you select this option we will ship your order via the carrier of our choice with delivery confirmation (usually USPS).

    FASTER

    UPS GROUND SHIPPING (see delivery estimate chart below) -
    Cost is based on location and weight - and determined during checkout.
    For best results use a business address.
    Physical addresses only (no P.O. Boxes, APO/FPO, etc.).

    FASTEST

    UPS EXPEDITED SHIPPING (guaranteed delivery date - see chart below) -
    Your order must be received by 1:00 PM Eastern Time on a normal business day to ship the same day - orders received after 1:00 PM Eastern Time will be shipped the next business day.
    Cost is based on location and weight - and determined during checkout.
    For best results use a business address.
    We do not offer weekend delivery.
    Physical addresses only (no P.O. Boxes, APO/FPO, etc.).

  • 3-Day Select (3 Business Days)
  • 2-Day Air (2 Business Days)
  • 1-Day Air (Next Business Day)

  • NOTE ABOUT SPECIAL ADDRESSES
    (P.O. Boxes, APO/FPO, Outside the Continental U.S., etc.)

    If you live outside the continental U.S. or do not have a physical address: UPS is not available for P.O. Boxes, APO/FPO addresses, or any location outside of the continental United States.

    SPEEDY FLAT RATE (USA) SHIPPING TIME ESTIMATE
    We cannot guarantee an exact date, but based on our experience you can calculate the approximate arrival of your package using the chart below:
    East of the Mississippi
    West of the Mississippi
    Northwest U.S. Alaska and Hawaii
    1-4 business days
    transit time
    4-6 business days
    transit time
    6-9 business days
    transit time
    6-12 business days
    transit time

     

    UPS GROUND (USA) SHIPPING TIME ESTIMATE
    We cannot guarantee an exact date, but based on our experience you can calculate the approximate arrival of your package using the chart below:
    East of the Mississippi
    West of the Mississippi
    Northwest U.S. Alaska and Hawaii
    1-3 business days
    transit time
    3-5 business days
    transit time
    5-7 business days
    transit time
    5-10 business days
    transit time

     

    UPS EXPEDITED SHIPPING CHART (USA)
    Expedited Shipping (UPS) - Guaranteed Delivery Day
    To clarify exactly what Guaranteed Next Day, 2nd Day, and 3rd Day means:
    Day you order before 1:00 PM Eastern:
    "Next Day"
    package arrives
    "2nd Day"
    package arrives
    "3rd Day"
    package arrives
    MONDAY
    TUESDAY
    WEDNESDAY
    THURSDAY
    TUESDAY
    WEDNESDAY
    THURSDAY
    FRIDAY
    WEDNESDAY
    THURSDAY
    FRIDAY
    MONDAY
    THURSDAY
    FRIDAY
    MONDAY
    TUESDAY
    FRIDAY
    MONDAY
    TUESDAY
    WEDNESDAY
    SAT/SUNDAY
    TUESDAY
    WEDNESDAY
    THURSDAY

     

    For example:

    • If you place an order and select Next Day Air on Friday BEFORE 1:00 PM Eastern Time, it will be processed and shipped on Friday and will be delivered on Monday.
    • If you place an order and select Next Day Air on Friday AFTER 1:00 PM Eastern Time, it will be processed and shipped on Monday and will be delivered on Tuesday.

    Please note that UPS holidays and inclement weather may delay the delivery of your order.

     INTERNATIONAL SHIPPING

    • Cost is based on location and weight.
    • Please use a business address whenever possible.
    • We cannot guarantee an exact delivery date, but based on our experience you can calculate the approximate arrival of your package using the chart below. Please note that estimates are in BUSINESS DAYS - and do not include weekends or holidays (this is usually only a problem in late November and December).
    • If you need a Currency Converter click here: XE.com Currency Converter
    • Unfortunately when we ship internationally some things are out of our control. Because of this you are responsible for any customs duties charged by your home country. Any strange or unexpected fees charged by your country when the package arrives will be paid by you (this almost never happens but we feel it's only fair to warn you!).

    INTERNATIONAL SHIPPING TIME ESTIMATE
    We cannot guarantee an exact date, but based on our experience you can calculate the approximate arrival of your package using the chart below:
    Canada
    Europe
    Australia Other
    4-9 business days
    transit time
    5-14 business days
    transit time
    7-18 business days
    transit time
    5-18 business days
    transit time